A toolbox,
not a feature list.
SUMWARE is endlessly extensible, in a single store as much as across a network. The building blocks below work right out of the box, with no development. Which block sits in which tier is on the pricing overview. Industry logic and customer-specific features are added in the project, through hooks, configuration and the extension framework, without ever touching the core.
-
Sales & Returns
Complete sales cycle with multi-item cart, quantity editing and same-day returns.
-
Payments
Cash, card (EFT terminal integration), vouchers, coupons and split payments, all on a single receipt.
-
Customers & Loyalty (Enterprise)
Customer lookup, new accounts, address changes, linking the customer to the transaction. Business customers and loyalty programs included.
-
Promotion Engine (Enterprise)
Rule-based promotions: percentage, fixed amount, buy N pay M, bundle deals. Configurable without touching code.
-
Store Transfers
Stock movements between stores with shipment tracking, delivery notes and printing on A4 or receipt paper.
-
Fiscal Compliance
Pluggable fiscal partners, SCU connectivity and signed receipts, aligned with the regulations of each market.
-
Offline Capability
Web-based and still 100% offline-capable: the backend runs on a store-server instance in the building and registers talk to it over the LAN. An internet outage does not stop selling, and reconciliation to headquarters catches up once the WAN is back.
-
AML Compliance
Mandatory ID checks for cash payments of €3,000 or more under the German AML Act (GwG) and the EU AMLR, built right into the workflow. Captured personal data is public-key encrypted and can be decrypted only by tax auditors or on police request.
-
Fraud Detection
Acoustic fraud detection at the register: the service listens and detects whether anyone spoke (cashier, customer, both or nobody) without recording a single word. Silent cash refunds and dual-control gaps get flagged. GDPR-compliant, because only a 0/1 pattern of the last 180 seconds is stored.
-
End-of-Day Closing
Cash counting, paid-ins and paid-outs, end-of-day procedures with a detailed report.
-
Printing
Thermal receipt printers and A4 PDF generation, with real-time printer status right in the POS.
-
Stock Overview
Cross-store inventory visualized on an interactive map. Availability at a glance.
-
Home Delivery
Capture and validate the delivery address and hand the order to delivery routing, straight from the receipt.
-
Customer-Facing Display
Dedicated second-screen view for the customer-facing display. Receipt preview, QR code for the digital receipt, advertising, signature on screen, customer engagement.
-
Multilingual
German, English, Turkish, Polish, Slovenian, Romanian, French, Italian, Ukrainian, Croatian, Spanish, Portuguese. Add any language through configuration files.
-
Custom Branding
Menus, buttons and message boxes are customizable and swappable at runtime. The POS runs in your own branding, no rebuild, no redeploy.